Returns & Refunds Policy

1. Return Eligibility

You have 30 days from the date of purchase to request a return or refund. Requests submitted after this window will not be processed.

We accept returns for all of the following reasons:

• The item arrived damaged or defective
• The print quality does not match what was shown on the product page
• You received the wrong item, size, or color
• You changed your mind or ordered the wrong size

There are no restocking fees.

2. How We Resolve Your Request

Once your return request is approved, we offer two options:

• Replacement: We send you a new item at no cost. This is the default option for most cases.
• Refund: If you do not want a replacement, we will refund the full amount to your original payment method.

You choose which option works best for you. We do not push one over the other.

3. Return Shipping

TeeMam covers return shipping in all cases. You will not be charged for sending an item back regardless of the reason for the return.

Contact us at [email protected] to receive your return shipping label before sending anything back. Returns sent without prior approval may not be processed.

4. Refund Processing

Approved refunds are processed within 1 to 5 business days. The credit is applied to the original payment method only.

If your refund does not appear after 5 business days, check with your bank or card issuer first. Processing delays on their end are common. If the issue persists, contact us with your order number.

5. Order Cancellation

You can cancel your order within 24 hours of placing it. After that, your order enters production and cannot be canceled.

To cancel, email [email protected] as soon as possible with your order number in the subject line.

6. What Is Not Covered

• Requests submitted more than 30 days after the purchase date
• Items returned without contacting us first
• Packages undelivered due to an incorrect address provided by the customer

If you are unsure whether your situation qualifies, contact us before the 30-day window closes. We will review each case directly.