Frequently Asked Questions

No. You can check out as a guest without creating an account. However, if you register, you will be able to view your full order history and track all past purchases from one place.

Yes. TeeMam allows you to add a personal name to select designs at no extra cost. You will see the personalization option on the product page when it is available. Just enter the name you want and we will print it exactly as written.

You have 24 hours from the time of purchase to cancel or modify your order. After that, it enters production and cannot be changed. To request a cancellation, email [email protected] as soon as possible with your order number in the subject line.

Yes. We send discount codes to customers who have subscribed to our email list and to customers who have previously purchased from us. To receive offers, make sure you opt in to marketing emails when checking out or creating your account.

Our apparel follows US sizing standards. Size information is listed on each product page. If you are unsure between two sizes, we recommend sizing up as our products are true to US measurements.

Orders are printed and processed within 1 to 2 business days. After that, delivery takes 3 to 7 business days within the United States and 4 to 10 business days for international orders. Total delivery time is production time plus transit time.

Standard shipping is $6.50 per order. Orders totaling $130 or more qualify for free shipping, applied automatically at checkout. For full details, see our Shipping Information page.

Yes, we ship to PO Boxes within the United States.

Yes. We ship to most countries worldwide. International orders may be subject to customs duties or import taxes charged by your local customs authority. These fees are the responsibility of the customer.

Yes. If you need your order sooner than the standard timeframe, contact our support team before placing your order and we will check express shipping availability for your location.

Once your order ships, you will receive a tracking number by email. You can use it on our Order Tracking page by entering your Order ID and billing email. If you have a TeeMam account, log in and go to the Orders section to view tracking directly.

First check around your delivery location and with neighbors or building management. If the package still cannot be found, contact us with your order number. We will investigate with the carrier and find a resolution.

We accept returns within 30 days of purchase for any reason, including change of mind or wrong size. Return shipping is covered by TeeMam. For the full policy, visit our Returns and Refunds Policy page.

If your item is damaged, defective, or different from what you ordered, we will send you a replacement at no cost. If you prefer not to receive a replacement, we will issue a full refund instead. TeeMam covers all costs in these cases. Email [email protected] with your order number and a photo of the issue.

If your package is confirmed lost by the carrier, we will send a replacement order at no charge. If you would rather not wait for a replacement, we will refund you in full. Contact us with your order number and we will handle it from there.

Once a refund is approved, it is processed within 1 to 5 business days. The credit is returned to your original payment method. Processing times may vary depending on your bank or card issuer.

We accept credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are processed securely. For more details, see our Payment Policy page.

Yes. Our site uses SSL encryption on all pages. Card details are entered directly into a secure form powered by Stripe and are never stored on TeeMam servers. We do not see or handle your full card number at any point.

Prices are listed and charged in US Dollars (USD). For customers in the European Union, prices are also displayed in Euro (EUR). Currency conversion is handled by your bank or payment provider at the rate applicable at the time of purchase.

You can create an account on our My Account page. Registration is free and only takes a minute. Once registered, you can view your order history, track shipments, and manage your details from one place.

Go to our My Account page and click “Lost your password?” Enter your email address and we will send you a reset link. If you do not receive it within a few minutes, check your spam folder.